General
Programs
Products
Can you provide an example of your 120 connector?
What options are there for desktop power and grommet placement?
Click HERE to view all of our desktop power and grommet placement dimensions.
What is the difference between V1 and V2 power?
While there is no difference in the Power Entry Kit and the 4 circuit wiring in the PEK or ceiling feed, the power harness and connections in the panel base are completely different.
On V1 power, the power harness runs almost the length of the base, with the receptacle locations at each end. To connect from one powered panel to an adjacent powered panel, a festoon is required. The festoons are completely separate from the harness and must be snapped into the ends of each power harness in the two panels. Our festoons come in two lengths, 19″ and 23″. The 19″ festoons connect straight running panels and panels at 90 degree angles. On power passing through 3 and 4 way connections, the 23″ festoon is required.
NOTE: V1 rails the wedge block and slotted channel are always BU.
On V2 power, the power harness is shorter and the receptacle locations are in the center of the panel. The flexible harness that connects the adjacent panels together is connected to the power harness. There are not any festoons required to connect the power from panel to panel.
What are your V1 and V2 base and data punch out details/dimensions?
What AMP is our receptacle?
In keeping with the standards of the major OEM’s, Open Plan Systems’ receptacles are rated at 15 amps and the 8 Wire Harness is rated at 20 amps.
How are PEK’s installed?
The end with the exposed 8 wires will be hard-wired to the building electrical grid by an authorized, licensed electrician. The end with an attachment should attach in the corresponding receptacle location of the first powered panel for based feeds or in the end of the harness for ceiling feeds.
Are your base and ceiling feeds universal or are they handed (L or R)?
Base Feeds:
V1 – Must select a Left or a Right (PEK4L or PEK4R)
V2 – Universal – this means you can plug into either side receptacle
Ceiling Feeds:
V1 – Plug into the end of the V1 harness or when used with V2 plug into the receptacle (universal)
V2 – Plug into the end of the V2 harness or V1 need the hermaphadite converter PEK414EXT – Plug into V1 harness or when used with V2 plug into the receptacle
What is an example of a power pole?
Power poles allow power and data to run to a station through a ceiling feed. For more information on the data cable capacity of power poles click HERE.
Below shows an example of a power pole installed at a workstation:
What is the length of the power pole and ceiling feed?
The pole itself is 141″ long. On OPS2 Panel System, there is a base cover that is 5″ which allows the poles to work on 12′ ceilings. This is on a 4×4 pole only.
What are the data cable capacity limits of bases and power poles?
Click HERE to view information on the data cable capacity limits of bases and power poles.
How many stations are there per circuit?
8 stations per circuit has been our general rule when designing work station pods. There are however exceptions. Analyzing how many amps a station is going to pull and comparing that number to the number of amps available will give you more accurate station to circuit numbers.
How do we find amperage usage for a workstation?
Review the UL label on all the fixtures that will be pulling electricity. This will give you the total amps the station will use.
How much amperage is available per power entry?
4 circuits rated at 20 amps, then derated by 20% is equal to 64 amps. However, 64 amps will only be the number if the electrician wires each hot wire to its own breaker. If the electrician does not do this, but instead just ties A, B, and C to the same break and then attaches neutral 1 and group 1 (and capD, neutral 2 and ground 2), then there will only be 20 amps available for A, B, and C.
What is the D circuit?
The D circuit is designed to be a dedicated circuit with its own neutral and ground (N2 and G2). This was important for computers 10 years ago, but is not utilized nearly as much currently.
Can the D circuit share N1 and G1 with A, B, and C?
Yes and no. D will not electrify without N2 and G2 so you could tie them to the shared neutral and ground post, but they must be attached.
What about the receptacle?
The receptacle is rated at 15 amps then derated by 20% to 12 (according to National Electrical Code). We also disperse our receptacles throughout the stations in an effort of level loading the power entry.
Is there a maximum number of receptacles allowed per circuit?
13 duplexes per circuit is our general rule but there could be local code restrictions.
What is the difference between V1 and V2 and rails?
V1 actually identifies four distinct parts; the panel rail, the slotted channel, and a top and bottom wedge block, which reside on each side of the panel.
V2 combines the two parts into one piece. The advantage is that panel height changes only require a factory supplied clip as opposed to a laborious in-field (or factory) hardware cut down.
What is your Razor System?
Our sleek Razor System creates a modern designer look at value pricing. Enjoy the flexibility of Razor Tile and Razor Panel options. Combine these options with desking, accessories, storage, seating or casegoods to create a chic, complete office design. The flush base and square connectors give an upscale design while maintaining a tight budget.
Our Razor System is available with both our Signature Grade 1 or Grade 2 finishes.
Are there separate part numbers for Razor System panels and connectors?
Panels will have the same part numbers and will be noted as Razor System in the header of the quote. 2 way, 3 way and 4 way connectors will have new part numbers as noted below with a T.
- 2WYXXA2.T
- 3WYXXA2.T
- 4WYXXA2.T
- ECXXA2.T
Does the panel creep change with the Razor System?
No, the panel creep is the same as our standard panels.
Is your 20/20 library updated with Razor System symbols?
Yes, Razor Panels have been added to our 2020 Giza and Cap libraries.
What is the price of your Razor System panels?
Our Razor System panels are priced the same as our standard panels.
What program does the Razor System fall under?
Our Razor System is available under our All New Signature Series.
What type of power is used with the Razor System?
When using our Razor System, V1 power must be used.
What are the details of the Razor System connectors and base?
How many Cat 5 cables can fit in the Razor base?
We can fit up to 21 Cat 5 cables in the Razor base with power and 40 without power.
What grommet options are available for work surfaces?
To view our available grommet options for work surfaces click HERE.
What wood grain options are available for work surfaces?
To view our wood grain options HERE.
How are the flat brackets calculated?
Open Plan Systems supplies a flat bracket with each rectangle surface. When two corner or extended corner surfaces are joined together, an additional flat bracket needs to be specified.
Do work surfaces come with cantilevers and hardware?
All work surfaces, except for table tops starting with RT, SQ, RTC, RTCS, and TT are supplied with cantilevers, hardware and pre-drilled pilot holes. Cantilevers are painted to BU unless specified otherwise.
What are the specifications on your work surfaces (thickness, etc)?
Description
This work surface hangs from a panel, wall strips, or the appropriate floor base supports and has predrilled holes for drawers and suspended pedestals. It is available primarily in 2 depths of 24” and 30” and approximately 23 widths. Custom dimensions are available upon request and as practical. The work surface has the option of either an HPL or LPL laminate top and 2 millimeter plastic edge. Attachment hardware is included.
| Height | Depth | Width |
| 1 1/8” | 24” | 18”, 24”, 28”, 30”, 34”, 36”, 40”, 42”, 46”, 48”, 52”, 54”, 58”, 60”, 64”, 66”, 70”, 72”, 76”, 78”, 84”, 90”, 96” |
| 1 1/8” | 30” | 18”, 24”, 28”, 30”, 34”, 36”, 40”, 42”, 46”, 48”, 52”, 54”, 58”, 60”, 64”, 66”, 70”, 72”, 76”, 78”, 84”, 90”, 96” |
Construction
The work surface shall be 1 1/8” fiberboard core with either a high pressure laminate top face, laminate backer underside and rigid, extruded plastic edge or a melamine top face, melamine underside and rigid, extruded plastic edge. Holes shall be predrilled in the underside of the work surface for the installation of drawer and suspended pedestals. The work surface shall have a 7/8” gap at the rear to permit cord passage.
Steel spacers and pins, for fitting the work surface onto the support arms, shall be factory installed to the underside of the work surface. The spacers shall be installed near the back of the work surface and shall fit into the teardrop holes in the supports. The pins shall be installed near the front of the work surface and shall fit into the round holes in the supports.
A galvanized steel, reinforcing bar shall be affixed to the underside of all work surfaces that are 60” or wider. It shall span the width of the surface and provide stability and prevent deflection.
Sales
How do rush fees work?
All rush requests must be approved by Operations. Once approval is received the shipment can be improved by one week, based on the lead time of the program, for an additional charge of 5% of the net price of the order. The minimum rush fee is $25.00.
With the tile system, can I order perforated tiles on the outside of the panels and all fabric on the inside?
Where can I find pricing on parts?
Call your Customer Service Representative.
What is the difference between a grommet charge vs. us asking for a grommet that is not your standard size?
Worksurfaces that already have a grommet specified have already received consideration for the inclusion of the grommet in the list price; regardless of size (within reason). A grommet charge is appropriate for worksurfaces that never included grommet consideration in their list price.
The worksurface color I picked is Grade 1 so why can’t I have that pricing or ship date if I don’t order panels?
Open Plan Systems considers all workstation components when program discounts are determined. When a significant amount of the components are not included (or are included but in finishes that fall in another program) then the program may no longer be effective and Open Plan Systems reserves the right to move to the corresponding Signature program.
Design
If we already have a drawing and a spec sheet done outside of Open Plan’s Design Department, will Open Plan Systems do a spec check to ensure accuracy?
If you specifically request us to check your drawing and spec sheet, we will send it to our design department to be checked. If you do not directly ask us to check your drawing and spec sheet, time may not allow for us to check what you have submitted.
What is your design turnaround time?
Standard lead time for most projects is 48 to 72 hours, although larger projects may require longer lead times. Please inquire for confirmation at the time of submitting your project.
What is your design process?
- Dealer provides typical drawing, OPS design checklist and overall station layout.
- Design requests submitted by noon will be reviewed and entered into our design schedule log. A designer will be assigned and the project completion time estimated. A typical and design checklist will be returned with any questions. The design time will not be effective until the typical is approved and design information returned.
- It is the dealer’s responsibility to provide all necessary information to complete the design request.
While every attempt is made to ensure the quality and accuracy of specification services provided, it is the responsibility of the dealer to verify that specifications are accurate and complete. Dealer has ultimate responsibility for accuracy and correctness of component counts, measurements, site dimensions and suitability of products and applications consistent with published guidelines and applicable codes. All plans, drawings and specifications are property of Open Plan Systems and may not be reproduced without written consent.
The approval of a purchase order referencing specifications prepared by Open Plan Systems shall imply that the dealer has carefully reviewed the drawings and has approved all specifications as being accurate and complete. Open Plan Systems expressly denies any responsibility or liability associated with errors and/or inaccuracies in specification from the dealer.
Do you do space planning?
Open Plan Systems does not do space planning and provides drawings for the purpose of specifying product only.
When designing in your product, when are turn panels required?
For stability purposes, if overheads are not used, a turn panel is required every 12′. If overheads are used, a turn panel is required every 10′.
Why do I need to complete a design checklist?
Design checklists ensure that the Design Department has all the necessary details to accurately specify the corresponding project in a timely manner with minimal requests for clarification.
Are cantilevers painted, the 20/20 library gives you the options?
All cantilevers are painted to BU unless specified otherwise.
Fabrics and finishes are not showing up in the 20/20 library, but are on your website. Which is accurate?
If there is an inconsistency, please refer to our website instead of our 20/20 library. Although we do our best to maintain consistency, we are only able to update our 20/20 library approximately twice a year. We continuously update our website with our most current information whereas all new updates for 20/20 are made at one time.
Delivery
